Age verification and confirmation
Kingbilly Casino only allows players aged 18 or over, or the legal minimum age in their jurisdiction. All new accounts must be verified before withdrawals are possible.
When registering, you must provide your date of birth. Kingbilly requires valid identity documents such as a passport, driving licence or national identity card. Additional documents such as proof of address may also be required.
If Kingbilly discovers that an account has been used by someone under 18 years of age, the account will be closed. All transactions will be reversed, deposits will be refunded (subject to policy), and winnings will be forfeited.
Deposit and stake limits
Kingbilly offers tools to manage spending. All deposits must be wagered three times before a withdrawal is possible. This applies regardless of whether a bonus is claimed.
Maximum stakes are capped at 50 EUR for slot machines and 1.000 EUR for table and live games. Particularly large winnings exceeding 30.000 EUR may be paid in monthly instalments of up to 30.000 EUR.
After 12 months of inactivity with no login or gameplay, Kingbilly charges a monthly inactivity fee of 20 EUR, which is deducted from your balance until it is exhausted or your account is reactivated.
Duplicate accounts and prohibited practices
Only one account per person is permitted. Accounts sharing an address, household, IP address or device are considered duplicates and will be closed, with winnings forfeited.
Multiple accounts to claim double welcome bonuses or free spins are not permitted. Kingbilly actively monitors this activity.
Abuse of promotions – such as placing maximum bets on highly volatile games solely to meet wagering requirements or shifting bets after large wins – results in account closure and forfeiture of winnings.
Lock and self-exclusion options
Players can lock their own accounts or request exclusion if they are concerned about losing control of their gaming habits. Contact the Kingbilly support team at [email protected] to request account restriction.
Self-exclusion can be temporary or permanent. During this time, you cannot log in, make deposits or play. This measure gives you time and space to act without temptations.
Regional differences
Players from Sweden are excluded from all bonuses, promotions, VIP programmes and loyalty point exchange programmes.
Several countries have strict casino restrictions. Check the laws in your region before registering, as Kingbilly is not available in some areas.
Help and support
If you have questions about responsible gambling or need support, contact the Kingbilly support team. The team communicates in German and can assist with account management enquiries.
In addition to resources from Kingbilly, there are independent organisations that offer specialised help and advice for problem gambling. These organisations are not affiliated with Kingbilly.
FAQ
Can I lock my account?
Yes, you can lock your account or request self-exclusion by contacting Kingbilly support. Self-exclusion prevents you from logging in or making deposits.
What happens if I forget my password?
Use the password reset option on the Kingbilly login page. You will receive a reset link by email. Never share your login details with others.
Do wagering requirements apply without a bonus?
Yes, all deposits at Kingbilly must be wagered three times before a withdrawal is possible, regardless of whether a bonus is claimed.
Which countries are excluded from bonuses?
Players from Sweden are excluded from all bonuses, promotions and loyalty programmes. Other countries may have further restrictions.
Who is the operator of Kingbilly?
Kingbilly is operated by Novatrix SRL based in Costa Rica and is subject to E-Gaming licence no. 0000002 of the Tobique Gaming Commission.
